Contact Us
Get in Touch
We'd love to hear from you! Whether you have questions, feedback, or need support, feel free to reach out to us.
General Inquiries:
admin@invweb.netWe typically respond within 24-48 hours during business days.
Support Topics
We can assist you with:
- Technical Support: Issues with predictions, matches, or leaderboards
- Account Issues: Login problems, profile management, data export
- Tournament Questions: Rules, scoring, deadlines
- Feedback & Suggestions: Ideas for new features or improvements
- Privacy & Data: GDPR requests, data deletion, privacy concerns
- Partnerships: Business inquiries and collaborations
Before You Contact Us
Please check these resources first:
Email Tips
To help us assist you faster, please include:
- A clear subject line
- Detailed description of your issue or question
- Screenshots if applicable (remove sensitive info)
- Steps to reproduce (for technical issues)
- Browser and device information (for technical issues)
ā ļøSecurity & Privacy
Never share your password or authentication tokens via email. Our team will never ask for this information.
If you discover a security vulnerability, please email us immediately with "SECURITY" in the subject line.
Response Times
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (UTC)
Standard Response: 24-48 hours
Urgent Issues: Priority handling for critical issues affecting multiple users
InvWeb Predict is an open-source project. For code contributions, bug reports, or feature requests, please visit our GitHub repository.